Privacy Policy

Effective Date: March 3, 2025
Last Updated: March 3, 2025 

At Adaptive Machines LLC, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services. By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information when you sign up for our services, make purchases, or interact with us. The types of information we may collect include:

• Personal Information: Name, email address, billing information, contact details, and other information necessary to provide the services you request.
• Payment Information: Payment details such as credit card numbers, billing addresses, and related information for transaction purposes.
• Technical Data: Information about your device, browser, IP address, operating system, and usage of our services (e.g., pages visited, time spent on pages, etc.).
• Interaction Data: Information related to your interactions with our website, emails, and customer support.

2. How We Use Your Information

We use your personal information to:

• Provide and Improve Services: Deliver the services you have requested and improve your experience with us.
• Communicate with You: Respond to your inquiries, provide updates, and send important notifications.
• Process Payments: Manage payments, invoicing, and account management.
• Marketing: Send you news, updates, and promotional material. You can opt out of marketing communications at any time.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance user experience. These technologies help us:

• Remember Preferences: Store your preferences and settings.
• Analyze Usage: Improve our services by understanding how users interact with our platform.
• Marketing: Deliver personalized advertisements based on your browsing behavior.

You can manage your cookie settings through your browser. Please note that disabling cookies may impact the functionality of certain features. Users may adjust cookie preferences to comply with applicable laws. By continuing to use our services, you consent to the use of cookies as described in this policy.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Typically, this period is 3 years from the date of collection. However, we may retain certain data longer if required for legal, accounting, or operational purposes.

5. How We Share Your Information

We do not sell your personal data. We share your information only as necessary to provide our services:

• Service Providers: We may share your data with trusted third-party providers (such as Google, Kajabi, Calendly, PayPal, Stripe, and other service providers and payment processors) to help us deliver our services. These third-party providers operate under their own privacy policies and data handling practices.
• Legal Compliance: We may disclose your information if required by law or to protect our legal rights, such as complying with a subpoena or regulatory request.
• Business Transfers: If Adaptive Machines LLC is involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

6. Data Security

We implement a variety of security measures to ensure the protection of your personal data, including encryption, secure servers, and regular security audits. However, no method of data transmission or storage can guarantee 100% security. While we strive to protect your personal data, we cannot guarantee its absolute security.

7.   Data Breach Notification

In the event of a data breach that compromises the security of your personal information, we will take all necessary steps to investigate the incident and mitigate any potential harm. If required by applicable law, we will notify affected users and relevant authorities within the timeframe required by applicable law. Notifications may be provided via email, website notices, or other appropriate channels.

8. International Data Transfers

Your personal data may be transferred to, and stored at, a destination outside your country of residence. If you are in the European Union (EU) or European Economic Area (EEA), please be aware that data protection laws may differ from those in your jurisdiction. We ensure that all data transfers comply with applicable laws and include safeguards such as the use of Standard Contractual Clauses (SCCs).

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct your personal data.
• Deletion: Request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.
• Opt-out of Marketing: Unsubscribe from marketing emails and communications.

To exercise any of these rights, contact us at [email protected]

10. Governing Law Clause

This Privacy Policy is governed by the laws of the State of Tennessee, United States, without regard to conflict of law principles. For users located outside the United States, applicable data protection laws in their respective jurisdictions will also apply, in accordance with local regulations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will notify you by updating the "Effective Date" at the top of this policy. If the changes are significant, we will provide more prominent notice, such as via email. We encourage you to review this Privacy Policy periodically for any updates.

12. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal data from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such data.

13. Legal Basis for Processing (For EU Users)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Contractual Necessity: We process your data to fulfill the contract between you and Adaptive Machines LLC (e.g., providing our services).
• Legitimate Interests: We process your data for legitimate business interests, such as improving our services and marketing.
• Consent: Where required, we seek your consent for specific processing activities (e.g., marketing emails).

You have the right to withdraw your consent at any time.

14. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us at: [email protected].